Several clear channels depending on your inquiry. Please use the appropriate one — it speeds up our response.
For questions about your account, platform operation, deposits, or withdrawals, write to [email protected]. Existing subscribers can also reach their assigned advisor directly.
For business partnerships, broker relationships, or strategic alliances, write to [email protected].
For media inquiries, write to [email protected]. See also our press page.
If you discover a potential security vulnerability or wish to report a phishing attempt, write to [email protected]. We acknowledge receipt within 24 hours.
For applicable data protection requests (access, rectification, erasure, portability), contact our Data Protection Officer at [email protected].
Eastern Time operations: Monday–Friday, 9:00 AM – 6:00 PM ET (EDT in summer). Pacific Time operations: Monday–Friday, 9:00 AM – 6:00 PM PT (PDT in summer). Outside business hours, automated acknowledgement is sent and we respond on the next business day.
Kenvestium Inc.
Distributed team across multiple time zones
Eastern + Pacific Time coverage
For physical mail, please request our current handling address through [email protected].